Results (34)
Android Work Profile Enrollment Instructions
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Android Work Profile Setup The following are directions on how to enroll an Android phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. These instructions assume that you have MFA already set
Apple Device Enrollment Instructions
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Apple Device Enrollment Instructions The following are directions on how to enroll an Apple phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. To enroll any phone with State of Maine email
FAQs
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Answers to questions that have been received What do I need for internet access at home to work remotely?  Some employees have asked us how much bandwidth they need at home to work remotely. MaineIT recommends that you have minimum
Which Setup Guide Should I use for My Phone?
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Depending on how your phone was provided and which agency you are in you may have to follow different guides to complete your phone setup. iPhones/iPads: Apple BYOD Device Enrollment : If you are enrolling your personal iPhone or an
First Steps
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Working from Home First  Steps – depending on what you need to do   This is a simple checklist for those who don’t normally work from home, but may need or choose to during special circumstances.  Most people will only want
Apple Business Manager Device Enrollment
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Apple Business Manager Device Enrollment Instructions The following are directions on how to enroll an Apple phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. These instructions assume that you have MFA
Download Zoom Cloud Recordings
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Download Zoom Cloud Recordings Environment Outlook Firefox, Chrome, Edge, IE Zoom Host Recordings are only saved in the cloud for 30 days for all tiers of users. If the user needs to archive their recordings in OneDrive, they need to
Mobile Phones
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Apple Business Manager Device Enrollment Instructions
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Apple Business Manager Device Enrollment Instructions The following are directions on how to enroll an Apple phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. These instructions assume that you have MFA
Android Work Profile Setup
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Android Work Profile Setup   The following are directions on how to enroll an Android phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. These instructions assume that you have MFA already set
Zoom - How To Restore Settings After Roll-out
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MaineIT is in the process of rolling out the current version of the Zoom application to all State machines. This rollout is critical to strengthen the State’s security posture within the Zoom client and to keep your Zoom meetings
Start Here
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Welcome to MaineIT's Documentation on remote access and associated services. Teleworking If you need to work from home, start by configuring MFA . After MFA is configured, check out the teleworking first steps page. Phones This site contains information on
OneDrive
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OneDrive Guest Access Folder in PDF OneDrive Guest SharingFolder in PDF OneDrive or SharePoint Guest Access in PDF
Security Considerations
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spot and know its whereabouts at all times. Switch off your Wi-Fi and Bluetooth connections when not in use. Ensure your mobile device is protected by a strong pin / password and set-up to lock automatically when not in
Voice mail
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See the attached PDF file for a quick reference to configuring voice mail.     Local Voicemail Numbers From an outside number, dial one of these local numbers, when the call is answered, press the # key, then enter your 5-digit ext
Teams
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one of your colleagues has the document open. Just open the file you need to edit and if other team members are editing it too your changes will be seamlessly merged as you work.   Schedule a Microsoft Teams online meeting
Apple BYOD Device Enrollment
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Apple Device Enrollment Instructions The following are directions on how to enroll an Apple phone for access to State of Maine email and other Microsoft services such as Teams and OneDrive. To enroll any phone with State of Maine email
Self Service Password Reset
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Updating your Password with a Web Browser 1. Go to https://aka.ms/sspr  in a web browser, this can be done on a smartphone or a computer. Type in your State of Maine email address enter the characters from
Change YubiKey PIN
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Steps for Changing the Initial PIN: Your YubiKey administrator will provide you with your YubiKeys and your initial PIN. Once you receive your YubiKeys, you will need to first reset your initial PIN. Below are the instructions for the PIN
Multi-factor Authentication (MFA)
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Microsoft's Multi-factor Authentication Microsoft’s Multi-factor Authentication (MFA) is a method of providing advanced security to verify your identity when you access State of Maine resources from outside of our network. With MFA, you prove who you