Start Here

Welcome to MaineIT's Documentation on remote access and associated services.

Teleworking

If you need to work from home, start by configuring MFA.  (Note: If you have a working RSA token, you can connect with the RSA token for now.  In the future, RSA tokens will be phased out in favor of MFA.)

After MFA is configured, check out the teleworking first steps page.

Phones

This site contains  information on soft phones and voicemail, in addition to setting up iPhones and Android phones.

Collaboration

For informaton on collaboration and video conferencing, take a look at at the Teams and Skype pages.

Password Reset / Account Unlock

If you have MFA configured and you have forgotten your password or locked your account follow the steps here to use self service to reset your password from any web browser or your phone.