Download Zoom Cloud Recordings

Environment

• Outlook
• Firefox, Chrome, Edge, IE
• Zoom Host
• Recordings are only saved in the cloud for 30 days for all tiers of users. If the user needs to archive their recordings in OneDrive, they need to do so within 30 days.
• The following note applies to both public and admin portal scenarios. Only Chrome appears to allow the download of multiple files in .mp4 (video) format at this time. The other three browsers only appear to allow .m4a (audio-only) format when downloading all recordings at once. Replace 2 in the screenshot with any number of videos that are found in your portal.   
• Once the session is over and the videos have been processed, the host will receive the following email with cloud recording information. The first link will require host credentials at zoom.com. The second link is the public link to the same videos.

How-to Instructions

1. Once the email is received, click on first link using any of the four browsers listed in the environment
2. Login to your host account at https://zoom.us/
3. Navigate to 'Recordings'
4. Click on the down arrow next to your individual recordings to download them in .mp4 (video) format.  
   
5. Once the videos are downloaded locally on your computer
   1. You are free to edit recordings (special software and expertise may be required)
   2. If your "My Documents" is not mapped to OneDrive, then manually migrate the Zoom recordings into OneDrive.
6. Press "trash" icon next to your video to delete video from Zoom Cloud, if desired.
7. If you wish to share the video publicly, either
   1. Distribute the second link provided in the notification email
   2. Or click on "Copy shareable link" button next to your video to share.