Zoom - How To Restore Settings After Roll-out

MaineIT is in the process of rolling out the current version of the Zoom application to all State machines. This rollout is critical to strengthen the State’s security posture within the Zoom client and to keep your Zoom meetings secure from bad actors.

While the rollout of the current client will be virtually seamless to users, some personal settings will be reset to default values after the rollout has completed. For you, this means you may notice your Zoom desktop icon has been removed or that you are no longer notified before the start of meetings.  

You will want to take a few minutes to reset your personal settings when you first log in after the rollout. The good news is these steps listed in this how-to guide will only need to be completed once. After you have reset your personal settings they will remain every time you log into Zoom.

The table below lists some common Zoom settings and their status after rollout. For the settings above, a green checkmark () indicates that your previous settings will remain after the rollout and no action will need to be taken on your part. A red X ()indicates those setting that will be reset to default values after the rollout. If you had previously changed the default values of these settings prior to rollout, you will need to change them back to your preferred setting after the rollout. 

The below how-to guides will walk you through restoring the settings above marked with a red X.

The video walkthrough of this guide can also be found here: https://web.microsoftstream.com/video/7e8df215-70bb-4267-acbb-515b3d1f96ef.

How to add your Zoom Icon back to the desktop

1. Click the magnifying glass icon at the bottom left of your screen to open the search menu.

2. Type “Zoom” into the search bar and the Zoom app will appear on the list.

3. Right-click the Zoom icon within the search list and select “Open File Location”.

4. When the file location opens, you should see a Zoom file. Right-click the Zoom file and select “Send to” > “Desktop (create shortcut)”. 

5. The Zoom icon will now be added as a shortcut on your desktop. Congratulations!

How to Update your Zoom Virtual Background

1. Click on the shiny new Zoom icon we just created on your desktop. Your Zoom desktop application will start. Sign in to your account.
2. After logging in to your Zoom account, click on your profile icon in the top right of the screen and select “Settings” from the list.  
3. From the settings menu on the left, select “Virtual Background”. 
4. Select one of the Virtual Backgrounds available with Zoom. Or click the “+” and upload your own image or video.
   
5. Test out your new background using the test screen. 

How to Reset General Settings in Zoom

In this section we will cover how to reset Zoom general settings including

• Starting Zoom when Windows starts
• Enter full screen automatically
• Set reminders for meetings

1. Open the Zoom desktop client by clicking on the desktop shortcut we made earlier. Your Zoom desktop application will start. Sign in to your account. If you are already signed into your Zoom account from the previous setting reset, you can skip to step 2.
   
2. From the Zoom Home screen click on your profile icon in the top right and select Settings from the list. 

3. In the General tab, select the check boxes for the following setting options:
   1. Start Zoom when I start Windows
   2. Enter full screen automatically when starting or joining a meeting
   3. Remind me 5 minutes before my upcoming meetings
      1. You have the option to change the reminder to 5, 10, or 15 minutes before.
      2. Click on the drop-down arrow next to the 5 and select the timeframe that works best for you.
          

A blue checkmark in the boxes above indicate that the setting is active. To deactivate a setting, click the box again to remove the checkmark.

 Congratulations, all your Zoom settings that were disrupted during the rollout have been restored.

Please note, some of the settings you will no longer have access to change because MaineIT is applying a minimal level of security to protect both the State of Maine Network and your Zoom experience.